Why Rent from Real Estate Property Management Group?
- We are a professional residential property management company. You will be treated courteously and your calls returned promptly.
- We re-key locks between tenants, install smoke detectors, do annual furnace preventative maintenance and safety checks.
- You are our customer and we do everything we can to handle repair requests promptly when a repair (that is covered in our lease) occurs.
- Our vendors (repairmen) are all required to carry and provide proof of liability insurance and/or workman's compensation insurance. Most vendors have worked with us for years. They provide prompt courteous service.
- Renewal packages are provided to you in advance of your lease expiration.
- We thoroughly photograph single family properties inside and out between tenants. Our staff is trained to properly complete check-in/check-out reports. This discourages discussion regarding security deposit return.
- Security deposit disposition is handled promptly and according to Ohio Law.
- We specialize in Residential Property Management, you can rely on our knowledge and experience.
Please contact us at 440-461-0050
TENANT FAQ
When is my rent due and where can I pay my rent?
Rent is due on the 1st of each month and is considered late at midnight on the 5th. Late fees are $50.00.
Rent can be paid by mail:
Cleveland Property Management Group
67 Alpha Park
Cleveland, OH 44143
Please specify your rental address in the memo field of your check.
Acceptable forms of rent payment are personal checks, Cashiers Checks or Money Orders. We are unable to accept cash or credit cards at this time. We look forward to offering rent payments on-line or by automatic debit very soon.
How do I get help for a maintenance problem?
Please call our maintenance line at 216-236-8096
What am I responsible for maintaining?
Residents are responsible for maintaining heating filters and fresh smoke detector batteries at all times. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the residents. In certain situations, yard maintenance may be required. Please refer to your individual residential lease.
Do I need approval to paint or change something in the home I am renting?
Any and all changes or modifications to the property must be requested in writing to your property manager.
Do I need renter’s insurance?
It is highly recommended that all residents carry enough insurance to cover themselves and their personal property. Please consult with insurance agent for specific details.
What happens if I need to move before the end of my lease?
Please refer to your copy of your residential lease. Contact your property manager as soon as possible to discuss this situation in detail.
What do I do if I need to move out?
It is required that you provide 30 days notice in writing to Cleveland Property Management Group. You can mail this notice through US MAIL. You may also e-mail it to elena@clevelandpropertymanagement.net or fax (216) 236-7255
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